Adoption map
A shared vocabulary for how users move from gaining access to returning to a module. We use this map when scoping instrumentation and uptake reviews.
Eligible
The user or tenant has a licence or role that could use the module. Without this baseline, adoption rates are fiction.
Exposed
Navigation, search, or onboarding actually surfaces the capability. Permission defaults and feature flags often stall here.
Activated
First meaningful action inside the module—not a page view. Definitions are written per capability before instrumentation starts.
Retained
Return use at seven and thirty days. One-time tours do not count as adoption for roadmap or renewal decisions.
Expanded
Depth within the module or adjacent capabilities. Useful for tenant scorecards and expansion conversations.
Use this map on a live engagement
Browse instrumentation and uptake offers, or request a briefing so we can place your current modules on the map.